Terms of service
Last Updated: October 2, 2026
Welcome to ClimberSpace. These Terms of Service (“Terms”) govern your use of the ClimberSpace website, digital services, communications, products, activities, and other services provided by ClimberSpace SARL (“ClimberSpace,” “we,” “us,” or “our”).
By accessing our website, purchasing products or services, registering for activities, or using our digital services, you agree to these Terms.
1. Our Services
ClimberSpace provides products and services related to climbing, outdoor activities, experiences, events, training, climbing equipment and products, resoling and repair services, food and beverage, digital services, and other related business activities.
Specific services may be subject to additional conditions communicated at the time of booking, registration, or purchase.
2. Website and Online Store
You may use our website for lawful purposes and in accordance with these Terms.
You agree not to misuse the website, attempt to gain unauthorized access to our systems, interfere with the operation of our services, or use our website for fraudulent or unlawful activities.
Our online store may be operated using third-party platforms and payment providers, including Shopify and its associated services.
3. Products and Purchases
Product descriptions, prices, availability, and other information may change without prior notice.
We make reasonable efforts to ensure information displayed on our website is accurate. However, errors may occasionally occur. We reserve the right to correct errors, update information, cancel orders, or contact customers when additional information is required.
Any applicable shipping, return, exchange, or refund conditions may be governed by separate policies published on our website.
4. Activities, Events and Climbing Services
Certain ClimberSpace services involve climbing, outdoor recreation, physical activity, travel, training, events, or other activities that may involve inherent risks.
Participants may be required to:
- Follow safety instructions and procedures;
- Use appropriate safety equipment;
- Follow instructions provided by ClimberSpace staff or instructors;
- Provide accurate information required for participation;
- Complete registration, insurance, acknowledgement, or waiver documents where applicable.
Participation in certain activities may be subject to separate terms, safety requirements, eligibility requirements, cancellation conditions, and liability acknowledgements.
5. Digital Services and WhatsApp
ClimberSpace may provide certain services or business functions through WhatsApp, automated systems, artificial intelligence tools, or other digital platforms.
Messages submitted through these systems may be processed automatically to assist with communications, customer service, administrative tasks, accounting, and internal business operations.
Users should not send passwords, authentication credentials, or unnecessary sensitive information through these services.
Automated systems may occasionally make errors. Where appropriate, information or transactions generated through automated systems may require review or confirmation by authorized ClimberSpace personnel.
6. Payments
Prices and payment requirements will be communicated at the time of purchase, registration, booking, or agreement.
Payments may be processed directly by ClimberSpace or through third-party payment providers.
Customers are responsible for providing accurate billing and payment information.
7. Cancellations and Refunds
Cancellation and refund conditions may vary depending on the product, activity, event, trip, service, or booking.
Where specific cancellation or refund conditions are provided during registration or purchase, those specific conditions will apply.
For online purchases, our applicable refund and return policies published on our website may also apply.
8. Intellectual Property
Unless otherwise stated, content created and published by ClimberSpace, including its branding, logos, photographs, graphics, designs, text, videos, concepts, and other materials, is owned by or licensed to ClimberSpace.
Such materials may not be copied, reproduced, distributed, commercially exploited, or used without authorization except where permitted by applicable law.
9. Third-Party Services
Our services may rely on third-party platforms and providers, including website hosting, payment processing, messaging, artificial intelligence, accounting, mapping, booking, and other technology services.
Your use of certain third-party services may also be subject to the terms and policies of those providers.
ClimberSpace is not responsible for services operated independently by third parties except to the extent required by applicable law.
10. Privacy
Our collection and processing of personal information is described in our Privacy Policy, available on our website.
By using our services, you acknowledge that information may be processed as described in that policy.
11. Availability and Changes to Services
We may modify, suspend, discontinue, or update parts of our website or services when reasonably necessary.
We do not guarantee that every service, product, activity, feature, or digital system will always be available without interruption.
12. Limitation of Liability
To the extent permitted by applicable law, ClimberSpace will not be liable for indirect, incidental, or consequential losses resulting from the use or inability to use our website, digital services, or third-party platforms.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Specific climbing activities, events, experiences, and training programs may be governed by additional participation agreements, safety acknowledgements, insurance conditions, or waivers.
13. Changes to These Terms
We may update these Terms periodically to reflect changes in our services, operations, technology, or applicable requirements.
The latest version will be published on our website with an updated revision date.
14. Governing Law
These Terms are governed by the applicable laws of Lebanon, unless otherwise required by applicable law.
Any disputes relating to these Terms will be handled by the competent courts or authorities having jurisdiction under applicable law.
15. Contact
Questions regarding these Terms can be directed to:
ClimberSpace SARL
Lebanon
Email: Hello@climberspace.com
Website: climberspace.com